Stepwise Guide To Fix Roku Enhance Remote Problem Of Not Controlling The Volume And Power Of TV?

Problems are the part of Roku media streaming player. Apart from so many advantages, there can be times when you may get disappointed with the Roku due to the problem with its remote or the device itself. If you are using Roku with enhanced remote, then you may know that you can control the volume and power of normal TV with the Roku remote itself. You don’t need to pick the TV remote again and again. The basic controls are available on Roku remote only. It uses IR and wireless technology for connecting the remote signal to the TV. However, if you are getting the problem in connecting the remote to the TV, then there are some steps which will help you fix this problem.

Before going for troubleshooting steps, you must check whether your Roku player is having Roku enhanced remote or not. If your Roku is having a normal remote, then you won’t be able to establish a connection with the TV. Yes, if the TV buttons are engrossed on the Roku remote, then it means the remote is enhanced one.

The problem in listening to the audio during setup?

If you are having a problem in listening to the sound during setup, then either there is no inbuilt speakers in the device or the audio is not supported by HDMI.

The device which you are connecting to the Roku and TV must support sound over HDMI. If it doesn’t do so, then you will find a problem in listening to it. You can’t hear sound at all.

 

The problem in muting the volume from Roku enhance remote?

If you find it reluctant to mute the sound from the Roku remote, then the below-mentioned steps must be implemented in order to get back to the normal working. You can also contact Roku support in this regard. They will let you know the exact reason behind the problem.

  • Restrict a number of connected devices to the Roku media player. If more than one device is connected to Roku at a time, then you may find this problem on the device. To get rid of it, we highly recommend you to disconnect all devices and connect one device at a time to the Roku media player. This will solve the purpose.
  • There are some TV brands that don’t support Roku enhanced remote feature and its working.

The problem in using both the features at the same time or control one function at a time either volume or power

If this problem arises on your Roku media player, then check the codes available on the TV manufacturer’s website. Sometimes, mismatching of codes also leads to this problem. If you find the codes mentioned on the manufacturer page is different from the codes entered manually, then there are chances of getting this type of issue. Try changing the code once and check if the problem is resolved or not.

Check remote if it gets hot

Touch the remote with soft hands from the back. If you feel it hot or warm, then wait for some time and place it on a tablet or wooden object. This will act as a heat sink for your remote. Don’t place the remote on any inflammable device or surface.

In this way, you can fix the problem with the Roku remote. If any point or step is still not cleared to you, then don’t hesitate to call or email at Roku support link. The technical experts will help you in a most convenient manner.

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